Refund policy
Last updated: February 3, 2026
We do not offer refunds.
In the event of any issue with your order, store credit will be issued for future purchases only.
Order Claims:
Once the medication has been delivered, the patient has a maximum of 3 calendar days to submit any claim related to their order.
All claims must be sent exclusively via email to: info@ultrafitclinics.com.
Responsibility for Medication Use:
Once the medication leaves our clinic properly prepared and dispatched, UltraFit Clinics is not responsible for:
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Incorrect use of the medication
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Administration of an incorrect dose or in an incorrect manner
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Improper storage or use by third parties
The medication is strictly for personal use and must be administered according to the medical instructions provided.
We appreciate your understanding and cooperation. Our commitment is to provide a safe, responsible, and high-quality service.